● QUESTION
E. How do I return an order?
H. Main order ko return kaise karu?
● ANSWER
ENGLISH
If you want to return an order, check the “Track My Order” section. Once the product is delivered, there you will get the return option.
HINDI
Yadi aap koi order return karna cahate hain, to “Track My Order” anubhag dekhen. Product delivery hone ke bad vahan aapko return ka option milega.
● QUESTION
E. How do I cancel my orders?
H. Main apne order ko cancel kaise karu?
● ANSWER
ENGLISH
You can cancel an order only before it has been shipped. To cancel an order check the “Track My Order” section. There you will get the cancel option.
HINDI
Aap kisi order ko ship kiye jane se pahle hi cancel kar sakte hain. Kisi order ko cancel karne ke liye “Track My Order” anubhag dekhen. Vahan aapko cancel ka option milega.
E. Will I get charged extra for cancelling the orders?
H. Kya order cancel karne ke liye mujhse atirikt shulk liya jayega?
● ANSWER
ENGLISH
No, there are no charges if you cancel an order. However, the order has to be cancelled before it is dispatched from the supplier.
HINDI
Nahin, yadi aap kisi order ko cancel karte hain to koi shulk nahin hain. Halaki, supplier se bheje jane se pahle order ko cancel karna hoga.
E. Can I cancel an order after it has been shipped?
H. Kya main kisi order ko ship karne ke baad cancel kar sakta hun?
● ANSWER
ENGLISH
No, you can cancel an order only before it has been shipped. If the order has been shipped, then you can return the order after it has been delivered.
HINDI
Nahin, aap kisi order ko ship kiye jane se pahle hi cancel kar sakte hain. Yadi order bhej diya gaya hai, to aap order deliver hone ke baad return kar sakte hain.
● QUESTION
E. Can I request for exchange?
H. Kya mein exchange ke liye anurodh kar sakta hun?
● ANSWER
ENGLISH
We are currently not accepting exchange requests.
HINDI
Ham vartman mein exchange anurodh swikar nahi kar rahe hain.
● QUESTION
E. Which all cities do you offer delivery?
H. Aap kin shaharon mein delivery karte hain?
● ANSWER
ENGLISH
We deliver all over India.
HINDI
Ham log pure India mein delivery karte hain.
E. Do you ship outside India?
H. Kya aap bharat ke bahar ship karte hain?
● ANSWER
ENGLISH
No, we do not offer this option at this time.
HINDI
Nahin, ham is samay is vikalp ki peshkash nahin karte hain.
● QUESTION
E. Do you charge extra for delivery?
H. Kya aap delivery ke liye jyada shulk lete hain?
● ANSWER
ENGLISH
No, there are no extra charges for cash on delivery orders.
HINDI
Nahin, cash on delivery order ke liye koi extra charge nahin hai.
● QUESTION
E. How long does it take for shipment?
H. Shipment mein kitna samay lagta hai?
● ANSWER
ENGLISH
Once the order is confirmed, it will be shipped by the supplier in 2 to 3 days. It will be delivered within 7 days from shipment.
HINDI
Order confirmed ho jane ke baad, 2 se 3 dino ke ander supplier dwara bhej diya jayega. Shipment se 7 dino ke andar delivery ho jayega.
● QUESTION
E. Will I get a refund on returning the order?
H. Kya mujhe order return karne par refund milega?
● ANSWER
ENGLISH
Yes, you will get a refund if you return the order.
HINDI
Haan, agar aap order return karte hain to aapko refund milega.