MyShopPrime.store.in
FAQ
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● QUESTION
E. How do I return an order?
H. Main order ko return kaise karu?
● ANSWER
ENGLISH
You can return an order placed by choosing “My Orders” click “View Order Details” click “Return this product”. Give the reason of return, upload the product images captured by you, submit.
Note: If the product falls under the "Non-Returnable" category, then you won't get "Return this product" option.
HINDI
Aap “My Orders” ko chunkar order return kar sakte hain, click kijiye “View Order Details” click kijiye “Return this product”. Wapsi ka karan bataen, aapke dwara liye gaye product chhaviyan upload karen, submit karen.
Note: Yadi product "Non-Returnable" shreni me aata hai, to aapko "Return this product" vikalp nahin milega.
● QUESTION
E. How do I cancel my orders?
H. Main apne order ko cancel kaise karu?
● ANSWER
ENGLISH
You can cancel the order placed by, Clicking “My Orders” click “View Order Details” click “Cancel Order”. Your order will be canceled.
HINDI
Aap “My Orders” ko chunkar order cancel kar sakte hain, click kijiye “View Order Details” click kijiye “Cancel Order”. Aapka order cancel kar diya jaega.
E. Will I get charged extra for cancelling the orders?
H. Kya order cancel karne ke liye mujhse atirikt shulk liya jayega?
● ANSWER
ENGLISH
No. We don't charge any extra fee for canceling orders. However, if you cancel too many orders, you will get blacklisted from the platform.
HINDI
Nahin, Ham order cancel karne ke liye koi atirikt shulk nahin lete hain. Halaki, yadi aap bahut adhik order cancel karte hain, to aapko platform se blacklist kar diya jaega.
● QUESTION
E. Can I request for exchange?
H. Kya mein exchange ke liye anurodh kar sakta hun?
● ANSWER
ENGLISH
No, we don't have the option to request for exchange. However, you can return the product and place new orders.
HINDI
Nahi, hamare paas exchange ke liye anurodh karne ka vikalp nahi hai. Haalaki, aap product wapas kar sakte hain aur naye order de sakte hain.
● QUESTION
E. Which all cities do you offer delivery?
H. Aap kin shaharon mein delivery karte hain?
● ANSWER
ENGLISH
We deliver to more than 2000+ cities across India.
HINDI
Ham India mein 2000+ se jyada saheron mein delivery karte hain.
E. Do you ship outside India?
H. Kya aap bharat ke bahar ship karte hain?
● ANSWER
ENGLISH
No, currently we do not deliver outside India.
HINDI
Nahin, vartaman mein ham bharat ke bahar delivery nahin karte hain.
● QUESTION
E. Do you charge extra for delivery?
H. Kya aap delivery ke liye jyada shulk lete hain?
● ANSWER
ENGLISH
No, we do not charge extra for delivery.
Delivery is completely free.
HINDI
Nahin, ham delivery ke liye jyada shulk nahin lete hain.
Delivery puri tarah se free hain.
● QUESTION
E. How long does it take for shipment?
H. Shipment mein kitna samay lagta hai?
● ANSWER
ENGLISH
Most of the orders are delivered within 7 days of order placement.
HINDI
Adhikaansh order order karne ke 7 dinon ke andar delivery ho jata hain.
● QUESTION
E. Will I get a refund on returning the order?
H. Kya mujhe order return karne par refund milega?
● ANSWER
ENGLISH
Yes, you will get a refund if you return the order.
HINDI
Haan, agar aap order return karte hain to aapko refund milega.
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